Contact Us – DriveRescue (U.S. Version)

We’re Here for You—Always.

At DriveRescue, you’re not just a user—you’re part of a community we care deeply about. Whether you're stranded with a flat tire at midnight, locked out of your car in the middle of a busy day, or just need help understanding your billing—we’re right here with you, ready to help.

Day or night. Rain or shine. Holiday or weekday.

Our team is standing by—24/7, 365 days a year-because life doesn’t wait, and neither should you.

We’ve made it simple and stress-free to reach us, no matter where you are or what you’re going through.

When you contact us, you're not just talking to a support line, you’re talking to real people who genuinely care.

Customer Support (24x7)

For emergency assistance or app-related issues:

• Email: support@driverescue.com
• App Chat: Open the Drive Rescue app → Go to the “Help & Support” section → Tap “Chat with Us”
• Support Availability: 24x7 for all users within the United States

Our support agents are trained to handle everything from roadside emergencies to complex billing queries.

Response Timelines

We aim to respond to:

• Urgent Support Tickets: Within 15–30 minutes
• General Inquiries: Within 24 hours (business days)
• Partnership Requests & Vendor Onboarding: Within 5 business days
• Media/PR Requests: Within 2 business days

If you do not receive a reply within the expected timeframe, we recommend checking your spam/junk folder or following up via app chat.

Office Address (Mail Correspondence Only)

DriveRescue LLC

8605 Santa Monica Blvd,

PMB : 133421

West Holywood, CA 90069

Note: Our physical office does not support walk-ins or customer service visits. For all support, please use digital contact methods.

Business Partnerships & Vendor Onboarding

Are you a towing professional, lockout technician, fuel delivery operator, or battery replacement expert looking to join the Drive Rescue network?

We’re always looking to expand our fleet of verified, high-quality service providers across the U.S.

Please email us at touseef@driverescue.com with the following details:

• Business Name and Location
• Services You Offer
• Areas You Cover
• Certifications or Licenses (if applicable)
• Years of Experience
• Contact Number

Once we review your profile, our Vendor Team will contact you for onboarding instructions.

Media, Press & PR

We love sharing our story and the mission behind Drive Rescue. If you're a journalist, blogger, content creator, or PR professional interested in exploring how technology is transforming roadside assistance, or if you'd like to feature our founder, Touseef Panchbhaya, in an article, podcast, or interview, we’d be thrilled to connect.

Let’s spark conversations about innovation, safety, and what it means to truly support drivers on the road.

Press Contact: touseef@driverescue.com

Subject Line: “Media Request – [Your Organization Name]”

We’ll provide media kits, logos, company background, and executive interview availability as needed.

Feedback & Feature Requests

Love something about the app? Found a bug? Want to suggest a new feature or improvement?

Your voice matters. Send us your feedback to help us serve you better:

Feedback Email: touseef@driverescue.com

Subject Line: “App Feedback – [Short Topic]”

We review all feedback during our weekly product meetings.

Careers at Drive Rescue

Interested in building the future of on-demand roadside support?

We're always seeking smart, driven, and kind people to join our team in engineering, support, logistics, and operations.

Careers Contact: careers@driverescue.com

Subject Line: “Job Inquiry – [Your Name]”

We look forward to hearing from you!

Drive Rescue – Always Ready, Always Near. Always Human.